Cookie Policy

This is the Cookie Policy for Synergistics Europe Ltd, accessible from https://synergisticseurope.com/

What Are Cookies

As is widespread practice with almost all professional websites https://synergisticseurope.com/ uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.

When you visit https://synergisticseurope.com/ will have a choice of whether to allow or not  allow cookies on your first visit to the site (after the 25th May 2018), this will appear as a small pop up window asking you if you agree to https://synergisticseurope.com/ using cookies to improve your user experience.

The Cookies We Set

  • Account related cookies

If you create an account with https://synergisticseurope.com/ then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however, in some cases they may remain afterwards to remember your site preferences when logged out.

  • Login related cookies

https://synergisticseurope.com/ use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

  • Orders processing related cookies

https://synergisticseurope.com/ offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that andreasoilseurope.com/ can process it properly.

  • Forms related cookies

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

  • Site preferences cookies

To provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. To remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

  • Shopping Cart

 

Virtual shopping carts require a persistent Cookie to ensure the shopping cart remembers its contents and allows you the customer to continue browsing your shopping experience, this also allows you to use multiple devices yet saving what is in your shopping cart and that you can complete the transaction no matter what device you are using

You can find a list of the Cookies stored at the bottom of this Cookie Policy.

Third Party Cookies

In some exceptional cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

Further information concerning the terms and conditions of use and data privacy can be found by following these links:

 

https://www.google.com/analytics/terms/gb.html

 

https://www.google.com/intl/en_uk/analytics/privacyoverview.html

  • From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features, these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
  • We also use social media buttons and/or plugins on this site that allow you to connect with your social network in many ways. For these to work the following social media sites including: Facebook, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However, if you are still looking for more information than you can contact us through one of our preferred contact methods:

List of Cookies we collect

COOKIE nameCOOKIE Description
CARTThe association with your shopping cart.
CATEGORY_INFO
Stores the category info on the page, that allows to display pages more quickly.
COMPARE
The items that you have in the Compare Products list.
CURRENCY
Your preferred currency

(if applicable)

CUSTOMER
An encrypted version of your customer id with the store.
CUSTOMER_AUTH
An indicator if you are currently logged into the store.
CUSTOMER_INFO
An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS
Stores the Customer Segment ID
EXTERNAL_NO_CACHEA flag, which indicates whether caching is disabled or not.
FRONTENDYour session ID on the server.
GUEST-VIEWAllows guests to edit their orders.
LAST_CATEGORYThe last category you visited.
LAST_PRODUCT
The most recent product you have viewed.
NEWMESSAGE
Indicates whether a new message has been received.
NO_CACHE
Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART
A link to information about your cart and viewing history if you have asked the site.
STORE
The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIEIndicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDSThe products that you have recently viewed.

 

Updated: 31.08.19